Safeguarding
Safeguarding Policy
MendCoaching takes safeguarding seriously. This page sets out what that means in practice, for adults at risk, for children, and for the limits of confidentiality.
Confidentiality
What stays between us
Everything shared in sessions is treated as confidential. Notes are held securely and never shared without your consent, except where confidentiality must be broken to keep you or someone else safe.
The limits of confidentiality
When I have to act
As a trauma-informed practitioner, I will take action, including, where necessary, contacting emergency services or relevant statutory bodies, if I believe:
- You are at imminent risk of serious harm to yourself.
- You are at imminent risk of serious harm from someone else.
- A child or vulnerable adult is at risk of harm.
- There is disclosure of an act of terrorism or serious crime.
Wherever possible, I will discuss this with you first.
Concerns about practice
If something doesn't feel right
If you have a concern about my practice or conduct, please raise it with me directly at jaymes@mendcoaching.co.uk. If you would prefer to escalate independently, you can contact the relevant professional body or, in serious cases, local safeguarding authorities.
In crisis
If you need help right now
MendCoaching is not a crisis service. If you’re in immediate danger:
- 999, emergency
- NHS 111 (option 2), urgent mental health
- Samaritans 116 123, 24/7, free
- Shout, text 85258, 24/7 text support